Recently I have a problem with Cleanserp.net that keeps attaching itself to my IE address and redirecting me to its dodgy site. I’ve just reset the homepage and clear the cookies and histories hoping to fix the problem but with no luck. I’ve also run MSE to scan the system but it detected nothing. I can’t find any running processes that may cause the browser hijacking problem. Is there any suggestion?

If your default homepage is changed to Cleanserp.net without permission, it is probably that the browser is hijacked. Some can be easily reversed, but some not. If you have trouble fixing the browser hijacking issue, read on and follow the guide in this post to solve your problem effectively.


Learn More About Cleanserp.net:

 

Cleanserp.net is a categorized as a browser hijacker or redirect virus that is able to change the settings of web browsers and affect the PC performance. It can take control of web browsers including Internet Explorer, Mozilla Firefox and Google Chrome, which people most frequently use. This website looks like a legitimate search provider that provides users with searching information service, but in fact it is a platform that utilized by cybercriminals to display various advertisements and sponsored links once it gets into the PC. It is able to spy on your online activities so as to gather the helpful information for third parties to send you more personalized ads, which may violate your personal privacy. The redirect virus can be distributed in many ways, such as being bundled with freeware, being embedded in spam email attachments or being contained in malicious websites and so on.

 

cleanserp-net-pic

 

The infection is tricky because it is capable of entering the PC silently and run itself in the background consuming a lot of resources and slowing down the computer speed. Moreover, it alters some Internet settings of the web browsers, such as the homepage and search engine. Whenever you open the homepage you will be redirected to the unwanted site unexpectedly. To stop being redirected to unwanted sites, you need to remove Cleanserp.net and its related programs from the computer completely without any delay.

 

Note: Cleanserp.net not only causes browser redirection issue and displays lots of unwanted advertisements, but also bring potential threats to your PC because the third-party content promoted by it may redirect you to malicious websites. You’d better remove it from the PC immediately. Can’t delete it manually? Download and install a remover for it!

 

Remove Cleanserp.net Now!

 

 


How Does Cleanserp.net spread?

 

 

“How can malware attack?”Many PC users may have the same question when they are infected by a virus infection from Internet. It is created by cyber criminals who can bypass your system security software by using advanced skill and create security backdoor processes on your machine to make chaos and plant viruses. Here are some ways that attacks your computer.

 

  1. Visiting unsafe websites.
  2. Clicking on malicious links.
  3. Downloading infected processes.
  4. Infections from Internet Driver.
  5. Infected E-mail attachments.
  6. Attack by Executable code.
  7. Infected removable device.

What Cleanserp.net Does on Your PC?

 

Cleanserp.net, which is distributed via freeware, can change your browser default homepage and search engine to its own domain.| Similar to Google, this websites offers the search function for you to search the web, images, videos, news and more.| It is able to redirect you to many dubious websites from which you may download malware onto your machine. Besides, this redirect virus stealthily spies on you, gathers your online data and sends them to its creators. Therefore, it is not suggested that you keep this nasty redirect virus on your computer. Please get rid of this potentially unwanted program as soon as possible.

 


Automatically remove Cleanserp.net with a professional malware removal tool (Recommended)

 

SpyHunter is an anti-malware program that can find and remove Cleanserp.net from your computer completely. It’s able to protect your PC from various cyber infections like Trojans, rootkits, adware, spyware, browser hijackers and other potentially unwanted programs. If your browser is hijacked, we suggest you run a free scan of the system with SpyHunter and delete all threats from the PC immediately.

 

  1. download-iconClick here to download SpyHunter

 

  1. Run SpyHunter-installer.exe and start the installation. Select the language you need and choose “I accept the EULA and Privacy Policy” then follow the instructions on the screen to complete the installation. Click on Exit button when the setup is successful.

click_exit

  1. SpyHunter will automatically launch soon and start to scan your system for malware. To make sure the tool can find and delete threats effectively, you need to update the tool to the latest version. To perform a new system scan, click on Scan Computer Now button.

 

spyhunter-scan-computer-now

 

  1. A full scan may take a long time. Just be patient and wait for it to finish.

spyhunter-scanning-com

  1. When SpyHunter has finished scanning your computer, all the threats found on the system are displayed in the scan results. You can expand to view the basic information and other details of the threats. Click on Fix Threats button to remove the infections completely.

fix-threats

 

 

Note: Purchase the full version of SpyHunter first so that you can clear Cleanserp.net and other threats fully.


Steps To Manually Remove Cleanserp.net

 

Step1. Uninstall unwanted programs from Windows

 

Windows XP users:

 

  1. Click on Start button and select Control Panel.
  2. Double click on Add/Remove Programs.
  3. Find the programs installed without your knowledge and click on Remove button.
  4. Follow the instructions to completely uninstall them.

 

Windows Vista/7 users:

 

  1. Click on Start button and select Control Panel.
  2. Click on Uninstall a program under Programs category or click on Programs and Features.
  3. Search for any suspicious program from the list of installed programs and remove it by clicking on the Uninstall button if any is found.

 

Windows 8 users:

 

  1. Press Windows key + X key to bring up the Power User menu. Select Programs and Features in the menu.
  2. When all the installed programs are showed in the Programs and Features window, search for the programs that you don’t want. If any is found, select them and click on Uninstall button.

 

Windows 10 users:

 

  1. Type programs in the search field next to the Start button in the lower left corner of the screen. Select Programs and Features or Apps & Features from the search results.
  2. All the installed programs will be displayed in the window. Find any newly installed programs that are strange to you, select them and click on Uninstall button.
  3. Follow the prompts to complete the software uninstallation.

 

Note: If some unwanted programs can’t be removed from the Windows Control Panel, you may consider using a professional removal tool to get rid of them. The stubborn programs may slow down your computer performance or even damage the system, thus you need to uninstall them immediately.

 

Remove Cleanserp.net Now!

 

 

Step2: Delete Cleanserp.net from Internet Explorer

 

Disable/remove dubious IE add-on

Click on Tools or the Tools icon and select Manage Add-ons.

 

ie-manage-addons

 

Select Toolbars and Extensions on the left and all the installed IE extensions will be showed on the right.

 

ie-toolbars

 

Find any add-on that may cause the problem, select it and click on Disable or Remove button.

 

Delete the browser hijacker from IE homepage

 

Click on Tools or the Tools icon and select Internet Options.

 

ie-internet-options

 

Under General tab, delete the unwanted URL from the Home page editable field and then enter the address of the website that you prefer.

Click on OK button to save the changes.

 

ie-homepage

 

Remove Cleanserp.net from IE shortcut

 

Find IE browser shortcut on the desktop or the taskbar. Right click on it and select Properties.

In the Shortcut tab, have a look at the Target editable field. Usually, the texts are “C:\Program Files\Internet Explorer\iexplore.exe”. If Cleanserp.net or other strange URLs are added to the original texts, please delete it and then click on OK button.

 

Reset IE’s settings to defaults

 

If the browser keeps coming back after you uninstall suspicious programs and extensions and reset the homepage, you may need to restore its settings to defaults. Resetting the browser settings in IE may help fix the browser settings which were modified by apps or extensions without permission.

Click on Tools or the Tools icon and select Internet Options.

 

ie-internet-options

 

Click on the Advanced tab, then click on Reset… .

 

ie-reset

 

Check the box of Delete personal settings and then click on Reset button.

 

ie-reset-confirm

 

You must restart the computer for these changes to take effect.

 

Step4: Remove Cleanserp.net from Google Chrome

 

Remove unwanted Chrome extensions

Click on Chrome menu button in the upper right corner of the browser and select More Tools -> Extensions.

 

chrome-more-tools

 

All the installed extensions will be showed in the page.

Find the extension that was installed without permission and click on the trashcan button to remove it.

 

chrome-extensions

 

Delete Cleanserp.net from Chrome homepage

 

Click on Chrome menu button in the upper right corner of the browser and select Settings.

 

chrome-settings

 

Scroll down to the On Startup section, choose Open a specific page or sets of pages. Then delete the unwanted URL from there and type the address of the website you’d like. Click on OK to save the changes.

 

chrome-setpages

 

Go to the Appearance section, check Show Homepage and then delete the unwanted URL and enter the address of the website that you want to set as the default homepage in the field. Click on OK button to save the changes.

 

chrome-homepage

 

Remove Cleanserp.net from Chrome shortcut

 

Locate to Chrome browser shortcut on the desktop or the taskbar. Right click on it and select Properties.

In the Shortcut tab, check the Target editable field. If any strange URLs are found there, delete them and then click on OK button.

 

Reset Chrome’s settings to the original settings

 

If you have tried the steps above but the browser is still hijacked by the unwanted site, try restoring the browser settings in Chrome to fix the problem.

Click on Chrome menu button in the upper right corner of the browser and select Settings.

 

chrome-settings

 

Scroll down to the end of the page and click on the Show Advanced Settings….

Click on Reset browser settings.

 

chrome-reset-settings

 

Click on Reset button to restore the Chrome’s settings to the original.

 

chrome-reset

 

Step5: Clear Cleanserp.net from Mozilla Firefox

 

Remove unknown Firefox add-on

 

Click on Tools on the menu bar or the Firefox menu button in the upper right corner of the browser and select Add-ons.

 

firefox-add-ons

 

Select Extensions on the left and all the installed extensions will be showed on the right.

Find any new add-on that was installed without your permission, select it and click on Remove button.

 

firefox-extensions

 

 

Delete Cleanserp.net from Firefox homepage

 

Click on Tools on the menu bar or the Firefox menu button in the upper right corner of the browser and select Options.

 

firefox-options

 

Click on the General on the left, delete the unwanted URL from the Home page editable field and then enter the address of the website that you prefer.

Click on OK button to save the changes.

 

firefox-homepage

 

 

Remove malicious url from Firefox shortcut

 

Locate to Firefox browser shortcut on the desktop or the taskbar. Right click on it and select Properties.

In the Shortcut tab, check the Target editable field. If any strange URLs are found there, delete them and then click on OK button.

 

Refresh Firefox settings to the defaults

 

If the steps above fail, you can try resetting the browser settings in Firefox to troubleshoot the problem.

Click on Help on the menu bar and select Troubleshoot Information. Or click on the Firefox menu button in the upper right corner of the browser and then click on the question button then select Troubleshoot Information.

 

firefox-help

 

Click on the Refresh Firefox .

 

firefox-refresh-ff

 

Click on Refresh button to confirm the restoring.

 

ff-refresh-firefox

 


Recommendations to Protect Your PC from Cleanserp.net

 

  • Using updated Anti-virus Software – Remember to update it frequently so that it can help you computer prevent various potential threats from your computer.
  • Ensure Firewall on your computer – The virus can disable executable programs and block Internet access. You should check and update your firewall frequently.
  • Often scan your computer – The virus can slip into the affected computer and download unwanted programs without consent to make your computer sluggish.
  • Use caution when opening attachments & accepting files from unknown sender.
  • Download software/application from reliable and official websites.
  • Protect yourself against social engineering attacks and ensure your passwords strong and complicate to prevent being deciphered. Limit user privileges on the computer to keep your computer and personal information safe.

 

Cleanserp.net is a potentially unwanted program that should not be left on the computer. It is classifies as redirect virus, aiming at getting into targeted computer or Mac machines. Once it slips into the targeted computer, it may lead to plenty of troubles to the computer. Computer users’ screen will be flooded with lots of pop-ups as long as they open the infected computer. What’s worse, if the threat can’t be removed in time, system will suffer further damage.

 

It is suggested that you remove Cleanserp.net from the browser as soon as possible once it is found on the PC. Can’t delete the infection by resetting the browser settings? Fail to find any suspicious applications? In this case, a professional malware removal tool is recommended.

 

Remove Cleanserp.net Now!

 

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